Welcome to our unique 25-point inspection system designed to thoroughly evaluate businesses and locations on our platform.
Crafted with Google's E-A-T guidelines at its core, this system allows our team of experts to assess the Expertise, Authoritativeness, and Trustworthiness of each listing.
This ensures you get the most accurate, reliable, and high-quality information to make informed decisions.
Dive into our inspection process and see how we bring you the best of the best.
here is our 25-point inspection system which is suitable for evaluating businesses and locations based on Google's E-A-T (Expertise, Authoritativeness, and Trustworthiness) guidelines:
- Expertise & Experience: Verification of the business's level of expertise based on their years of experience and qualifications in their industry.
- Service Quality: Evaluation of the quality and relevance of the services offered by the business to their core industry.
- Service Diversity: Variety of services provided by the business in relation to their field.
- Authentic Business Images: Original and high-quality images that help potential customers understand the business.
- Proof of Ownership: Images or documents that confirm the authenticity of the business, such as licenses, permits, or registration documents.
- Operating Hours: Evaluation of the business's operating hours for convenience of customers.
- Social Media Presence: Assessment of the business's social media presence and engagement.
- Website Information: Review of the business's official website for completeness and accuracy of information.
- Website User Interface: Appearance, performance, and user-friendliness of the business's website.
- Contact Information: Verification of accurate contact details such as address, phone number, and email.
- Copyright & Licensing: Check for proper copyright notices and valid business licenses.
- Awards & Recognitions: Verification of awards, titles, and recognitions received by the business.
- Customer Reviews: Evaluation of customer reviews and ratings for authenticity and relevance.
- Complaints & Responses: Assessment of any complaints and the business's responses to these complaints.
- Online Reputation: Overall online reputation of the business based on reviews, social media, and other online platforms.
- Location Validation: Verification of the physical location of the business.
- Price Fairness: Evaluation of the pricing of services in comparison to industry averages.
- Specialization: Assessment of the unique services or products the business is known for.
- Online Appointment System: Evaluation of the business's online scheduling or appointment system for customer convenience.
- Insurance Acceptance: Review of the insurance providers accepted by the business, if applicable.
- Discounts & Offers: Verification of authentic discounts or special offers provided by the business.
- Business Videos: Availability and quality of videos about the business and its services.
- Customer Service Quality: Evaluation of the quality of customer service, including responsiveness and professionalism.
- Industry Acknowledgments: Assessment of recognitions or endorsements from industry bodies or other reliable third-party sources.
- Reviewer's Satisfaction: Reviewer's overall satisfaction based on the information gathered during the inspection.